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  1. Floodgate App - Support Center
  2. Admin Staff

Admin Staff

Help guides for Admin Staff

Field Manager

  • Adding and Deleting Locations
  • Uploading and Deleting Media
  • Adding a New Roster
  • Editing/Deleting a Roster

User Management

  • User Role and Their Privileges
  • Setting Up and Downloading Timesheet
  • Assigning User Restrictions
  • Add New User

App & Role Settings

  • Role Settings - Telephone
  • Role Settings - User Priviledges for Timesheet
  • Organization Settings
  • Custom Settings - Form Payment Name
  • Custom Settings - Age Brackets
  • Custom Settings - Client User
See all 9 articles

Campaign Setup

  • Before Setting Up a Campaign
  • Accessing Campaign Setup Screen
  • Setting Up Donation Form Layout
  • Setting Up Donor Info Page on Form
  • Setting Up Payment Info Page on Form
  • Setting Up Signature Page on Form
See all 12 articles

Donor Manager

  • Sharing Folders
  • Creating Folders
  • Deleting Folders
  • Donor Manager Data Search
  • Editting Records in Donor Manager
  • Signature Page - Direct Debit Request (DDR) Signature
See all 11 articles

Telephone

  • How to Add Telephone to Your Account
  • Telephone Troubleshooting Guide
  • Telephone Pre-Launch Checklist
  • Basic Requirements for Making Phone Calls via Floodgate
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